Just as many other technological advancements, Artificial Intelligence came to our lives from the pages of fairy tales and fiction books (think of the Tinman from The Wizard of Oz or Maria from Metropolis).
Conversational interfaces and chatbots are becoming more and more common. There are many universal chatbot solutions that can be used by companies from different niches, but companies like Kasisto are already developing industry-specific software intended for banks and other financial organizations.
Artificial intelligence is a unique technology that can be used in different industries, and finance is no exception. Given that AI’s main advantage is its ability to work with massive amounts of data, finance can benefit from using AI even more than other areas. AI is already being used by many companies that work in such areas as insurance, banking, and asset management.