As the use cases for AI in financial services continue to grow and deliver value for organizations and customers alike, I’d like to provide some insight on where I think the technology is delivering most value at the moment, and also where I think we are headed. Firstly, though, a little on how far we’ve come.
If you looked up the term “artificial intelligence” on Google and found your way to this article, you’ve used (and hopefully benefitted from) AI. If you’ve ever taken an Uber or had your phone auto-correct a misspelled word, you’ve used AI. Although it may not always be immediately obvious, artificial intelligence impacts nearly all aspects of our lives in a nearly uncountable number of ways.
The highly developed intelligence of humans cannot be separated from language. Mimicking that means of communication plays an important role in the development of artificial intelligence. Expert Tessa Verhoef is intrigued by language as a key to artificial intelligence.